For orders outside the UK

If you're placing an order from outside the UK, here's what you need to know about taxes, duties, and the process:

Import Taxes

Depending on your country's regulations, you may be subject to additional taxes or tariffs on your purchase. These charges are determined by your local customs authorities and are beyond our control. Please be aware of these potential costs before placing your order.


Customs duties may also apply to your order, and these fees vary by country. Similar to taxes, customs duties are imposed by your local customs office and are your responsibility as the buyer. We recommend checking with your customs authorities for more information on duty rates applicable to your purchase.

Ordering Process

When ordering from outside the UK, please keep in mind that there may be additional steps involved in the shipping process. Delivery times may vary due to customs clearance procedures in your country. We work diligently to ensure smooth delivery, but please be patient as your order makes its way to you.

If you have any questions or concerns about international orders, feel free to reach out to our customer service team. We're here to assist you throughout the ordering process and ensure a seamless experience. Email:

If you order from our website and are located outside of the United Kingdom, you may be subject to customs duties and import taxes in your country of delivery. The taxes are typically calculated by adding the value of the goods, shipping cost, and any additional costs, and then multiplying the total by the destination country's applicable duty rate and value-added tax (VAT) rate.

For example, if a customer purchases goods from our website for £100 and also pays £15 for shipping, and the duty rate in their country is 4% and the VAT rate is 20%, the estimated duty and VAT payable would be £4 + £23.80 + any fees the shipping company may charge. The shipping company (currently we use either will contact the customer to request payment of import taxes and an additional fee for processing. Payment may be requested prior to delivery or upon delivery in cash. It is important to respond to the shipping company promptly as delays may result in the package being returned or disposed of.

Please note that when you are contacted by the shipping company, it is important to verify their email address and the shipment tracking number to ensure payment is made for the correct package.

Also, please note that if you are buying from outside the United Kingdom, you will not be charged VAT by Scootera LTD.

VAT Rates by Country. 

Below is the list of VAT RATE by country. (The VAT rate for each country may vary, for an accurate information we advise checking on your country government website).

EU Countries

Country Code VAT Rate %
Austria AT 20
Belgium BE 21
Bulgaria BG 20
Cyprus CY 19
Czech Republic CZ 21
Germany DE 19
Denmark DK 25
Estonia EE 20
Greece EL 24
Spain ES 21
Finland FI 24
France FR 20
Croatia HR 25
Hungary HU 27
Ireland IE 23
Italy IT 22
Lithuania LT 21
Luxembourg LU 17
Latvia LV 21
Malta MT 18
Netherlands NL 21
Poland PL 23
Portugal PT 23
Romania RO 19
Sweden SE 25
Slovenia SI 22
Slovakia SK 20


Rest of the World

Estimate your tax and duty when shipping from United Kingdom to Rest of the World.

Country  Code VAT Rate %
Afghanistan AF 10
Albania AL 20
Algeria DZ 19
Andorra AD 4.5
Angola AO 17
Argentina AR 21
Armenia AM 20
Aruba AW 6
Australia AU 10
Azerbaijan AZ 18
Bahrain BH 10
Barbados BB 17.5
Belize BZ 13
Benin BJ 18
Bermuda BM 23
Bhutan BT 50
Bolivia BO 13
Botswana BW 14
Brazil BR 25
Brunei BN 10
Burundi BI 18
Cambodia KH 10
Cameroon CM 20
Canada CA 5
Chad TD 18
Chile CL 19
Colombia CO 19
Comoros KM 10
Congo CG 18
Costa Rica CR 13
Cuba CU 10
Dominica DM 15
Ecuador EC 12
Egypt EG 14
El Salvador SV 13
Eswatini SZ 15
Ethiopia ET 15
Fiji FJ 9
Gabon GA 18
Georgia GE 18
Ghana GH 13
Gibraltar GI 10
Grenada GD 15
Guam GU 4
Guatemala GT 12
Guinea GN 18
Guyana GY 14
Haiti HT 10
Honduras HN 15
Hong Kong HK 0
Iceland IS 24
India IN 10
Indonesia ID 11
Iran IR 9
Iraq IQ 15
Israel IL 17
Ivory Coast CI 18
Jamaica JM 15
Japan JP 10
Jordan JO 16
Kazakhstan KZ 12
Kenya KE 16
Kosovo XK 18
Kuwait KW 5
Kyrgyzstan KG 12
Laos LA 7
Lebanon LB 11
Lesotho LS 14
Liberia LR 10
Libya LY 0
Liechtenstein LI 7.7
Macao MO 0
Malawi MW 16.5
Malaysia MY 10
Maldives MV 6
Mali ML 18
Mauritius MU 15
Mexico MX 16
Moldova MD 20
Mongolia MN 10
Morocco MA 20
Mozambique MZ 17
Namibia NA 16.5
Nepal NP 13
New Zealand NZ 15
Nicaragua NI 15
Niger NE 19
Nigeria NG 7.5
Niue NU 20
North Korea KP 10
Norway NO 25
Oman OM 5
Pakistan PK 17
Palau PW 20
Panama PA 7
Paraguay PY 10
Peru PE 18
Philippines PH 11.5
Qatar QA 5
Rwanda RW 18
Samoa WS 20
San Marino SM 17
Senegal SN 18
Serbia XS 20
Sierra Leone SL 15
Singapore SG 7
Slovakia SK 20
Slovenia SI 22
Somalia SO 10
South Africa ZA 10
South Korea KR 10
Sri Lanka LK 12
St Lucia LC 12.5
St Vincent VC 15
Sudan SD 10
Suriname SR 12
Switzerland CH 7.7
Syria SY 0
Taiwan TW 5
Tajikistan TJ 15
Tanzania TZ 18
Thailand TH 7
The Bahamas BS 10
The Gambia GM 15
Togo TG 18
Tokelau TK 20
Tunisia TN 19
Turkey TR 18
Tuvalu TV 20
Uganda UG 18
Ukraine UA 20
United Arab Emirates AE 5
United States US 5
Uruguay UY 22
Uzbekistan UZ 15
Vanuatu VU 15
Venezuela VE 8
Vietnam VN 10
Yemen YE 5
Zambia ZM 16
Zimbabwe ZW 14.5