We currently supply Dualtron Scooters from Europe. We have established suppliers in France, Spain, Ireland, Serbia, Netherlands, Poland that can supply us with any Dualtron model. We pride ourselves with the ease of ordering a Dualtron Scooter from our website. We offer a streamlined delivery after you've placed an order, where the scooter is first paid at supplier, then is sent to our UK warehouse and then it is inspected and prepared for final delivery to you. We cover import vat, duty and shipping. All you have to do is place the order and pay. 9 Months Battery Warranty is offered by our supplier from shipping date and it excludes water damage, misuse, accidents ( the battery is Guaranteed for 5 years, or 600-800 cycles, whichever comes first). A 12 months warranty is applied from purchase date. The warranty excludes water damage, misuse, accidents, battery and consumables.
Please contact us about any questions before making a payment.
For over five years, we've committed to ensuring our customers make informed choices, leaving nothing to chance. Before finalizing your scooter purchase, it's crucial to gather all necessary information. We encourage you to understand every aspect of your choice thoroughly, avoiding any post-purchase surprises regarding the scooter's size, weight, speed, or range.
To aid in your decision, we offer access to an extensive library of videos showcasing various models. Additionally, if you find the scooter's speed unsatisfactory, remember that it boasts thousands of customizable settings. We're here to assist you in fine-tuning these to match your riding preferences. The scooter's design is highly adaptable, catering to a wide range of riding behaviors with simple button adjustments.
Please note, our return policy does not accommodate changes of mind. As a high-value product with significant associated import costs, refunds are only considered under strong, justifiable circumstances and remain entirely at our discretion.
In cases where a refund is pursued, it may be contingent on reselling the scooter and recovering costs. Be aware that refunds might not be full, potentially reduced for reasons such as restocking fees, damage to the scooter or packaging, or use of the scooter.
To prevent any issues, we recommend dedicating 24-48 hours to thoroughly discuss your decision with us. Our team is committed to providing extensive support and information, helping you make a choice you'll be delighted with, without the need for a return.